Shipping policy

Shipping Policy
We ship all over the world! To see what it will cost to ship your international order, simply add items to your cart and select your country at checkout.

The time frame of order delivery is divided into two parts:
Processing time: 2-5 business days
Economy Shipping time: 20 to 25 business days
Third-party Express Time: 8 to 12 business days
Shipping methods: DHL, FedEx, USPS, Yun Express and other economic solutionsYour shipping fee will depend on the weight of your selected items and shipping method specified and selected at checkout.

●Pusakoa is NOT responsible for any import tax or other customs fees.
●Pusakoa is NOT responsible for any kind of shipping courier issues (e.g. delayed delivery, delivered but missing, lost in transit, delivered to wrong address, etc.). We will however gladly assist during the claiming process in case of failed delivery.

General
Due to the limited production of most of our products, we highly recommend opening and inspecting the contents of your order once it’s received.
●For in-stock products: Please send your inquiry within 14 days after your order/product has been delivered.
●For OEM/ODM products: Please report any QC defects in unassembled condition within 14 days after your order/product has been delivered. 
●We are unable to assist with any product defect related issues that are beyond our quality disclaimers.